Shipping Policy
Welcome to Chibiprint! We are committed to providing you with the best shipping experience. Below are the details of our shipping policy to ensure you have all the information you need.
1. Shipping Methods
We offer various shipping options to meet your needs:
- Standard Shipping: Typically delivered within 5-7 business days.
- Expedited Shipping: Faster delivery, usually within 2-3 business days.
- International Shipping: Available for select countries; delivery times may vary.
2. Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. We strive to provide competitive rates and free shipping on orders over a certain amount.
3. Processing Time
Orders are processed within 1-2 business days. Please note that processing times may vary during peak seasons or promotional events.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier’s website.
5. Delivery Issues
If your order does not arrive within the expected timeframe, please contact our customer service team. We will assist you in locating your package and resolving any issues.
6. Incorrect Address
Please ensure that all shipping information is accurate at the time of purchase. Chibiprint is not responsible for lost or undeliverable packages due to incorrect address entries.
7. Lost or Stolen Packages
If your package is lost or stolen after it has been marked as delivered, please contact our customer service. We will investigate the issue and work with you to find a resolution.
8. Customer Service
If you have any questions or concerns about our shipping policy, please reach out to our customer service team at [email protected].
Thank you for choosing Chibiprint! We appreciate your business and look forward to serving you.